Certified Platinum LANDesk Partner About NAI & LANDesk // Partners // Contact Us // Events // Newsletter // Government/GSA  // Home   
Free Trial Download Get a quick quote! Free Online Demo
ITSM Excellence News

LANDesk Process Manager is FREE until June 30th!! It increases efficiencies by automating processes and creating smart workflows

Events

Are you ready for a complete Network Based Power Management Program? Join us on June 17th.

Network America: LANDesk Certified Platinum for 13 Consecutive Years! More info...
  company Expertise in customer support ITSM Excellence  
  Network America

Corporate Information

Headquarters:
151 107th Ave Suite 13
Treasure Island, FL 33706
Phone:
US: 877-624-8311
Canada: 866-707-1227
Fax: 877-624-8312
Billing Address: PO Box 9683
Treasure Island, FL 33740
Email: info@ldms.com

Network America is classified as a Veteran-Owned Small Business and is an acknowledged ITSM expert.



Expedite your issue resolution


Our Technical Support System is an enhanced Telephone support system. No logging a call into a first level help desk here, instead you open a ticket and then speak directly to the same highly skilled engineers that perform the deployments.

Network America Engineers are available Monday through Friday from 8am to 8pm EST. All of our engineers have completed training at LANDesk® (formally Intel®) Headquarters and have logged literally hundreds of hours deploying LANDesk® for our customers. This level of experience enables us to quickly diagnose technical issues and make recommendations. In addition, our engineers have access to Engineering and Development level support at LANDesk®, to expedite bug-fixes and enhancement requests. Many of our clients use their Technical Support for issues other than Technical Support, such as: Creating Enhanced Software Distribution Packages Creating Custom Reports Customizing their Web Console and Web Reports

Many of our clients use their Technical Support for issues other than Technical Support, such as:

  • Creating Enhanced Software Distribution Packages
  • Creating Custom Reports
  • Customizing their Web Console and Web Reports

Contact us for more information on our technical support system.

 

 
Quick Facts

  • Established 1991
  • Dun & Bradstreet = 91/100
  • Over one million nodes deployed and maintained
  • Achieved and maintained highest partner certifications for company, engineers and sales teams
  • Headquarters in Treasure Island, FL with Sales/Support teams throughout US
  • Veteran-owned business
  • References available from corporations, government agencies, educational institutions and Fortune 500 companies