Companies looking to increase their own competitive agility are constantly assessing the strength and effectiveness of their current technologies. Some have detected deficiencies in their ability to service the organization’s technology needs, while others have noticed a lack of support and commitment from the vendors supplying those technologies.
LANDesk delivers best-of-breed technologies coupled with optimal support and services. This enables IT to provide—with confidence—reliable service delivery to end users on-premise and in the cloud.
- Free whitepaper download: Considering Alternative Service and Systems Management Solutions
- Free Trial: See for yourself just how much reliability and stability LANDESK brings to your IT department!
Process Driven, Integrated Service Management
LANDESK® Service Desk 7.6 brings together people, processes, and technology to orchestrate your IT operations and system performances, and drive process improvement. The solution provides a process-driven, end-to-end service management platform offering basic resolution management and self-service to reduce business downtime, and mature service portfolio management, capacity and availability capabilities for long-term growth, planning, and continuous service improvement.
LANDESK Service Desk is the one IT service and support solution that assists you with your customer service and communications strategy. It enables IT teams and IT technology to collaborate effectively and helps IT interact with users in a fast, friendly manner. You improve service availability and continuity, which makes users more productive. They benefit from fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other service-related business risk.
Easy to own and simple to use, LANDESK Service Desk is delivered with out-of-the box functionality that can be easily configured without coding. It offers effortless automation of policies and processes, and adoption of best practices. The solution is available in cloud, on-premise, or hybrid delivery and is ideally suited for global or distributed environments.
LANDESK is certified on all 15 ITIL V3 processes for IT Service Management
Simplify IT Management with Lifecycle Management Software
Workforce size and mobility make it difficult to accurately manage all of your organization’s hardware and software assets.
LANDESK® Management Suite 9.5 combines powerful tools that give you the control and flexibility you need to manage all of your IT assets—all from one easy-to-use interface. It enables you to discover devices in your network and store information on its configurations, OS, processor speed, installed memory, hard drive capacity, loaded applications, and more in a central database. This information helps you optimize the systems under your umbrella. Combined with impressive reporting features, you have all you need to thoroughly prepare for audits.
LANDESK Management Suite includes gateway technology that makes it a piece of cake to manage each system—whether it’s at headquarters or on the other side of the world—based on the system’s unique needs. And if ever there’s a problem, simply launch a remote session to quickly resolve it and keep customers productive.
Cross-platform flexibility, no device limits, single price per user
Users are evolving, and so are the devices they carry. The way you empower your users with the tools, apps, data and services they need for the job—and how you work with them—either boosts user productivity and IT efficiency or introduces more confusion.
Piecing together point solutions from multiple vendors only compounds the chaos your administrators experience. You can never get a single, clear view of your IT operations, preventing a consistent experience for your users.
Total User Management (TUM) is a powerful and comprehensive selection of key LANDESK technologies. It is free from per-product licensing and per-connector or per-device add-on fees. Instead, it is licensed per user and is deployable on an as-needed basis in a user-centric, employee-focused management model. TUM incorporates the following LANDESK technologies in “Single Pane of Glass” functionality:
LANDESK Total User Management features the lowest total cost of ownership in the industry and future-proofs a wide variety of IT client management needs.
Free whitepaper download:
Considering Alternative Service and Systems Management Solutions
Free LANDesk Trials
See for yourself just how much reliability and stability LANDESK brings to your IT department!
- LANDesk Management Suite
- LANDesk Total User Management