LANDESK Process Manager’s ease-of-use and scalable technology empowers your enterprise to improve IT and business processes while aligning IT and business services. Change management, configuration management, IT service continuity management and other capabilities empower your enterprise with Information Technology Infrastructure Library (ITIL) best practices and discipline.
Use LANDESK Process Manager to help improve the productivity of your users and your IT staff, increase the ability to adapt to frequent changes and reduce IT and operating costs with:
- Ease-of-use and flexibility
- Scalability and cost-efficiency
- Design and management capabilities
- Auditing and reporting
- Patch Process Management and Enforcement
- LANDESK Process Manager’s Parallel Patch Process now included to automate the deployment of patches
- DSView 3.X Integration
- Enhanced audit trail for DSView users
- Automation for the data center, which takes advantage of both LANDESK and the DSView API from Avocent
- Simplified UI
- “Wizard-like” configuration routines and multiple ways to configure attributes
- Improved error corrections
- Content Development
- Easy updates to process library
- New workflows published for DSView integration, including power cycle devices and session management through KVM
Ease-of-Use and Flexibility
Empower anyone in your organization—regardless of skill level—to quickly and easily create and deploy a business process that works the way your organization works, without impacting IT staff and in combination with other solutions. Create workflows or sections of workflows once and then use them in any number of different processes for faster, easier process automation. And extend access to workers enterprisewide with a Web interface that gives staff at multiple locations and on the road access with only an Internet connection.
Scalability and Cost-Efficiency
Easily implement LANDESK Process Manager enterprise-wide or try it in a specific area or business unit and extend to more areas at your own pace. However you use it, save time with a combined process designer and run-time engine that lets you both design and deploy automated processes in minutes or hours rather than days or weeks. Further create inefficiencies by electronically documenting what is communicated to reduce the time and expense of phone calls, paper-based systems and data entry.
Design and Management Capabilities
Effectively and efficiently manage the changing needs of your enterprise with LANDESK Process Manager’s scalable, enterprise process management engine and the collaborative design environment it offers. Use the database manager to convert business processes into deployable solutions that integrate with existing databases, electronic forms, business rules and other processes and systems.
Auditing and Reporting
Full-featured auditing and reporting capabilities in LANDESK Process Manager let you capture every step of any process for absolute proof-of-control and support for audits. Customizable reports and support for third-party electronic forms, such as Microsoft InfoPath, let you better manage your resources and optimize business processes. And the ability to share reports by the Web or e-mail helps ensure clear, consistent communication across your enterprise.
Access integration with LANDESK solution-specific processes and third-party solutions, applications, forms and services to align your IT infrastructure and business process needs.