Support : Network America Support Options

Network America places a heavy focus on supporting the customer. We offer support via our Technical Support System. Our Technical Support System is an enhanced Telephone support system. No logging a call into a first level help desk here, instead you open a ticket and then speak directly to the same highly skilled engineers that perform the deployments.

In addition, our engineers have access to Engineering and Development level support at LANDesk to expedite bug-fixes and enhancement requests.

Many of our clients use their Technical Support for issues other than Technical Support, such as:

• Creating Enhanced Software Distribution Packages
• Creating Custom Reports
• Customizing their Web Console and Web Reports

To receive pricing and additional information you can e-mail us here.