Health Check

Day 1:

LANDesk Core Server and Database Health Check

• Consult with staff concerning any anomalous behavior of the LANDesk Management System
• Review the LANDesk logs and event logs
• Review LANDesk and operating system updates, apply as needed
• Examine the database for corruption, cleanup as necessary
• Review Agent Configuration(s)
• Test all LANDesk modules, Agent deployment, Software Distribution, Patching, Reporting, Remote Control, ECT. Correct any deficiencies found.

Training

Day 2:

LANDesk Management Suite Overview

• Review Core Suite
• Review Add On Products

Core and Database Server

• Understanding the Management Suite Environment
• Log files, where are they?
• Database Maintenance
• Public-key Infrastructure Security

Console

• Tools
• Web Console
• Additional Consoles

Role Based Administration

• Users, Roles, Scopes
• Authentication
• Permissions

Inventory

• Software and Hardware
• Scanning
• Real-Time Inventory and Monitoring
• Local Scheduler
• Randomization
• Inventory Service
  • Duplicate Devices,
  • Software Scanning Settings
  • Automatic Inventory Cleanup
• Ldappl3 what is it?

Queries, Custom Column Sets, Custom Data Forms

• What are Custom Data Forms?
• Creating Custom Columns
• Using Queries

Day 3:

Agent Configuration

• Understanding Unmanaged Device Discovery
• Agent Creation
• Standard Agent Settings
• Software Distribution
• Remote Control Power Management
• Security and Compliance
• Advanced Agent
• Agent Deployment / Update Methods

Remote Control

• Enhanced Ring 3 Technology
• Remote Control Security
• Remote Control Rights
• Remote Control Tools
  • Draw
  • Synchronize Clipboards
  • Remote Execute

Power Manager

• Features
• Creating a Power Management Policy
• Setting up Process Sensitive Triggers
• Setting Up an End Process List
• Scheduling a Power Management Policy
• Modifying a Power Management Policy

Alerting

• Understanding Alerts, Actions, Performance Monitoring
• Rule Sets
  • Alert Type
  • Action Type
  • Time Interval
• Publish Alerts

Software License Monitoring

• Features and Functionality
• Architecture
• Products Pane
• Computers Pane
• License Pane
• Statistic Pane
• Monitoring a Product
  • Creating a Compliance Group
  • Configure a Product to Monitor
  • Compliance Indicators

Reporting

• LANDesk Reports and iReports
• Configure the iReporting Process
• Creating a Custom Report
• Importing the Custom into LANDesk Reports
• Using the Reporting Dashboard
• Using LANDesk Reports

Day 4:

Software Distribution

• Understanding the Delivery Methods
  • Push
  • Policy Supported Push
  • Policy
  • Targeted Multicast
• Creating Software Distribution Shared Folders
• Understanding the Software Distribution Package Types
  • MSI
  • SWD
  • Executable
  • Batch File
  • Linux
  • Virtualizes Application
  • Windows Host Script
  • Macintosh
• Create Software Distribution Package Types
• Create Delivery Methods
• Schedule Software Distribution Tasks
• Using the LANDesk Desktop Manager
  • Software Distribution Portal
  • LANDesk LaunchPad
• Building Packages, AdminStudio
  • Using the Repackaging Wizard
  • Using the Tuner
  • Using the Distribution Wizard

Day 5:

Operating System Deployment

• Imaging Basics
• Agent-Based Deployment
• PXE O/S Deployment
• Creating a O/S Capture Script
• Capturing an O/S
• Sysprep Integration
• Creating an O/S Deployment Script
• Deploying an O/S
• Hardware Independent Imaging
  • Managing the Driver Library
  • Managing the Manufactures and Models

Provisioning

• Provisioning Overview
• Provisioning Toolbar
• Templates
• Defining User Variables
• Importing a Temple
• Modifying a Template
• Template Actions
• Managing Templates
  • Creating a New Group and Three New Templates
  • View Template Properties
  • Configure a Capture Image Template
  • Configure a Deploy Image Template

Profile Migration

• Using Profile Migration
• Create a Script for Application Settings
• Create a Script for Desktop Settings
• Create a Script for Files and Folders

LANDesk Management Gateway

• Remote / Branch Office Communication
• Gateway Configuration
• Gateway Web Tools
  • Managing Certificates
  • Firewall
  • Users
• Core Server Configuration
• Managed Device Configuration