Password Reset

SKU: NAI-UT-PWR

"I forgot my password," the words heard by the help desk all too often. With Password Reset, end users can help themselves. After being registered by answering challenge questions, end users will have the ability to reset their own Windows password directly from the login screen. They do not need to call the help desk or borrow someone's computer. Password resets can be performed 24/7 saving valuable time, and administrators can be notified by email of successful or denied attempts.

Remote Control Logger

SKU: NAI-UT-RLG

RCLogger is a utility that extracts remote control information from the LANDesk® core server(s) and creates real-time Web Reports that show daily and weekly summary reports of all Start and Stop Remote Control events; including Start or Stop RC, who did it, what machine was remote controlled, and what authentication mode was used. The next release will run as a service and write data to an ODBC DB (Access/SQL) and have an ASP web page interface that will allow dynamic ‘queries’ to be performed using drop-down user-selectable query parameters.  Call us for a live online demo of the Remote Control Logger today.

Exchange Global Access Utility

SKU: NAI-UT-XGA

A utility that will intercept the inventory scan streams and lookup user/account information from the Exchange Global Access List (Directory) and supply that information in the inventory stream which will cause it to appear in the Management DB and Datamart DB for reporting purposes.

Unique ID

SKU: NAI-UT-UID

UniqueID is a 32-bit application that assigns a unique consistently-reproducible identifier (Device ID) to a machine before the LANDesk® client is inventoried which causes a freshly imaged machine to always use/inherit the same Device ID (DID). This preserves the Inventory History of a machine and prevents duplicates in the DB.

Centralized Custom Data Utility

SKU: NAI-UT-CCD

This utility intercepts all incoming inventory scans and analyzes the inventory streams for key data and adds supplemental (user specified) inventory information from a secondary DB (i.e. P.O. #, P.O. Date, Vendor Purchased From, Warranty Expiration, Building, Room, Telephone #, Owner, etc). The supplemental inventory information is maintained/updated in a separate DB and automatically added to inventory scan which then causes it to appear in the Management DB and the Datamart and viewable on the inventory reports and web console reports.

SKU: NAI-UT-SCS

This utility tracks changes in software installed on PCs and stores it in the Management database for easy reporting and querying on the data.