LANDesk Remote Control

Fast and Secure Remote Control for PC's and MACs

LANDesk® remote control software solutions empower your enterprise to:

• Rapidly respond to user requests for help.
• Resolve problems on the first call.
• Diagnose common configuration errors or hardware limitations.
• Take control of remote desktops for rapid problem resolution.
• Perform active maintenance on remote systems.

Only LANDesk remote access software uses patented technology to let you perform on-demand remote control securely over the Internet. Easily increase customer satisfaction for your systems outside the corporate firewall, with a secure transport from your corporate environment to field-based or traveling systems—without a dedicated leased line or expensive VPN solution.

LANDesk remote control software hides its remote control agent when not in use, so you maintain the highest levels of security with the least amount of impact.

Using patented technology, LANDesk® PC remote control software uses the existing Internet connection at your remote offices, as well as certificate-based authentication and SSL encryption, for bidirectional management traffic, letting you perform on-demand remote computer access securely over the Internet. LANDesk® remote control software is optimized to give you the best performance possible. For quick responses—even over dial-up connections—it optimizes remote computer access for poor bandwidth conditions. It also reduces colors and suppresses desktop graphics to improve performance under difficult conditions.

The LANDesk® remote computer access solution’s on-demand asset data analysis tools give you easy access to extensive hardware and software information. Direct access to current, accurate information means you can find a problem’s root cause more quickly, solving problems correctly the first time.

LANDesk remote control software lets you analyze computers, plan update strategies, resolve problems and implement patch control for increased data security. And integrated remote computer access and control tools enable both efficient remote problem resolution and critical BIOS or device driver updates—whether the remote user is there or not.

LANDesk® remote access software also integrates with directory service and network operating system security to ensure that only authorized users have access to its remote computer access features. Choose your own level of remote access connection manager security.

LANDesk combines remote control software technology with fully integrated asset management, software deployment, OS imaging and migration, and software license monitoring tools, giving you the power to show immediate and substantial results from a single console.

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