Recent News & Press Releases

LANDesk Releases Latest Version of Service Desk - V 7.2.3
LANDesk® Service Desk continues to gain sales momentum by you to offer your customers and prospects enterprise-level service desk capability with mid-market affordability. With LANDesk, your customers can integrate service desk and systems management functionality to provide outstanding technical support services.

With the release of LANDesk Service Desk version 7.2.3, we continue to deliver service management solutions, best practice guides and extended functionality—everything your customers need to monitor, trend, diagnose and remediate user needs proactively.

New Dashboard Capability
One highlighted feature introduced in this release is the new dashboard capability that allows users to display and monitor key metrics on their main console in an easy-to-understand graphical format. Sample metrics include:

  • The number of incidents raised during a working period
  • The number of change requests made
  • Progress against goals

The new dashboard information helps users make better, more informed business and operational decisions based on real-time information. LANDesk® Service Desk 7.2.3 is immediately available for selling and service if you are a LANDesk® Expert Solution Provider with the required program certifications.


Leading Analyst Firm Places LANDesk Software in the Leaders Quadrant of its PC Life Cycle Configuration Management Magic Quadrant

Placement based on completeness of vision and ability to execute

Salt Lake City—January 2, 2008—LANDesk Software, a leading provider of integrated management, security and process automation solutions, today announced that Gartner has placed LANDesk in the Leaders Quadrant of the Gartner Inc.'s “Magic Quadrant for PC Life Cycle Configuration Management, 2007”, published December 21, 2007, and authored by Terrence Cosgrove and Ronni Colville.

According to the report, “Positioning in the Leaders quadrant is the result of successful completeness of vision and ability to execute.” The report also states that “the vendors in the Leaders Quadrant appear most frequently on our clients' shortlists, and have maintained visibility and success in an increasingly competitive market.”

“We are pleased to be placed in the Leaders Quadrant again,” said John Cooper, president and chief executive of Avocent. “We are committed to growing LANDesk as an independent division, while also continuing to share technologies across divisions to create new synergistic products. The combined organization remains focused, strong and intact, and will work to further enhance LANDesk's visionary leadership position and competitive edge.”

For inclusion in the Magic Quadrant for PC Lifecycle Configuration Management, 2007, vendors solutions were required to include for the following functions inventory/discovery, software distribution, patch management, OS deployment and at least three of the following other capabilities: policy management, data/settings migration, software packaging with conflict resolution, software use, remote control, security configuration management, application virtualization, and application streaming.

With more than two decades of continuous innovation, award-winning products, and consistent industry leadership, LANDesk is positioned well for continued growth in a rapidly expanding market. LANDesk pioneered the desktop management category in 1993 with the first integrated management solution for deployed systems. In 2004, the company led the convergence of systems and security management, and is currently leading the convergence of systems and security management with process management.

About the Magic Quadrant

The Gartner Magic Quadrant is copyrighted December 2007 by Gartner, Inc., and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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LANDesk Introduces New Gateway Appliance for Managing Mobile and Distributed Systems

New appliance provides remote management of devices outside the corporate LAN, without punching holes in the firewall or requiring costly VPN connections

Salt Lake City—October 24, 2007—LANDesk Software, a leading provider of integrated management, security and process automation solutions, today announced the new LANDesk® Management Gateway Appliance, the first LANDesk appliance for managing mobile and distributed computer systems through the Internet. Unlike other solutions, its plug-and-play capability allows systems administrators to instantly deploy, set-up and manage desktops and laptops outside the firewall in order to immediately inventory and bring corporate assets into compliance.

“Remote workers disconnected from the corporate LAN pose a huge threat to the network because traditional systems management software can only actively manage assets inside the corporate firewall,” said LANDesk Vice President of Product Management Steve Workman. “The new LANDesk Management Gateway Appliance extends management beyond the corporate LAN and actively manages remote devices through the Internet—without the need for costly VPN connections. This way, systems can be patched and securely managed and updated before they come back onto the corporate network.”

The LANDesk Management Gateway Appliance manages devices outside the local network without punching holes in the network firewall. The gateway acts as a meeting place where the core console and managed devices are linked through their Internet connections—even if they are behind firewalls or use a proxy to access the Internet. Using a secure SSL tunnel, the LANDesk Management Gateway appliance continuously routes bi-directional data between the two computers as long as they are connected. The SSL data is not decrypted at the LANDesk Management Gateway, eliminating any holes in the protocol during the data communication process.

The LANDesk Management Gateway Appliance also benefits from automatic updates that ease management of the device, as well as automatic redundant backups to ensure configuration and log information is always available.

“We have a number of doctors and practices that are not hospital employees, but who need access to our network outside the corporate firewall,” said Keith Brown, network administrator for Gwinnett Hospital System. “The LANDesk Management Gateway Appliance gives us the ability to manage and secure these machines with little to no impact to the users.”

LANDesk Management Gateway Appliance integrates closely with LANDesk® Management Suite and LANDesk® Security Suite to offer the integrated configuration and security management functionality over the Internet, including:

• Inventory and asset management
• Software license monitoring
• On-demand remote control
• Vulnerability scan and remediation
• Security configuration management
• Software distribution and patch management

For the first time, systems administrators can reach out to remote endpoints over the Internet and preempt threats before they reach the corporate network.

“We were able to fast-track the development of the management gateway appliance by leveraging the trusted hardware and manufacturing expertise of Avocent, the parent company of LANDesk,” said Workman. “We will continue to introduce groundbreaking products such as these that leverage both companies’ strengths.”

More on the LANDesk Management Gateway Appliance



LANDesk Celebrates 15th Anniversary of the First Desktop Management Suite

LANDesk created an industry segment that enables IT departments to effectively manage computer systems; milestone celebrated with new Web site and series of activities

October 08, 2007: 03:13 PM EST

SALT LAKE CITY, Oct. 8 /PRNewswire/ -- LANDesk Software today announced it is celebrating the 15th anniversary of the first integrated software suite that enabled the remote management of desktop computer systems. LANDesk will commemorate the anniversary by holding a series of customer and partner celebrations at such events as Gartner IT Expo in Florida Oct. 8 - 11, introducing a new corporate Web site, and sharing the company's vision for the future with key external audiences.

"LANDesk was the pioneer of IT technology that helped businesses improve efficiency while simultaneously reducing the costs of computer ownership and lifecycle management. These breakthrough technologies gave rise to what we know today as the computer systems management market," said John Cooper, chief executive officer of Avocent, parent company to LANDesk. "We congratulate LANDesk on this important milestone."

LANDesk introduced the industry's first system management software suite in 1993, which contained asset discovery, inventory, remote control and software distribution capabilities. The success of this solution caused industry analyst group IDC to name LANDesk the market leader in the new category. LANDesk pioneered other innovative technologies such as virtual IT technology in 1999, and then transformed software distribution with LANDesk(R) Targeted Multicast(TM) technology in 2001. In 2004, the company was the first to offer an integrated systems and security management solution.

"In conjunction with this anniversary, we will be unveiling a new Web site that celebrates our milestones, highlights our unique IT management platform, and chronicles our move toward IT service management," said Steve Daly, general manager of LANDesk. "We are proud of this organization and the numerous achievements and awards we have been given. We attribute this to our focus on our customers and helping them make IT happen."

LANDesk began in 1985 as LAN Systems, and was subsequently acquired by Intel in 1991. The group became the Intel LANDesk division that helped form and lead the Desktop Management Taskforce (DMTF) in 1992. The LANDesk division was spun out as an independent company in 2002.

In 2006, Avocent Corp. purchased LANDesk and has continued to operate it as a wholly owned subsidiary. LANDesk's revenues have grown from zero to more than $120 million annually. LANDesk technology solutions have been used to manage more than 250 million desktops, servers and mobile devices worldwide.


LANDesk and Thinstall Announce OEM Partnership

LANDesk to collaborate with Thinstall on enterprise application virtualization solution

SALT LAKE CITY, UT—March 20, 2007—LANDesk Software, a leading provider of systems, security, and process management solutions for desktops, servers and mobile devices across the enterprise, today announced an OEM relationship with Thinstall, a leading application virtualization solution provider. The two companies have agreed to collaborate on the integration of Thinstall’s application virtualization technology into LANDesk’s systems management solutions. This integration is designed to give customers the ability to deploy and manage virtualized applications in heterogeneous IT environments.

“This agreement blends proven technologies to create a unique value proposition for customers,” said Bob Macfarlane, vice-president of corporate development. “LANDesk Application Virtualization will allow customers to seamlessly create virtualized applications and to efficiently deliver them through the LANDesk Management Suite infrastructure.”

“The solution is timely for customers considering migration to Microsoft Vista because migration could expose application conflicts with key, but not yet Vista-certified, applications. Combining application virtualization with LANDesk’s core set of Vista migration tools can eliminate those conflicts and greatly simplify the move to Vista,” Macfarlane said.

Henrik Rosendahl, executive vice-president of Thinstall said, “The OEM relationship with LANDesk allows customers to take advantage of the Thinstall solution, delivering the first infrastructure-independent application virtualization solution. This partnership offers customers an unprecedented opportunity and we are pleased to align with LANDesk.”

With LANDesk solutions, customers can manage service delivery, change and process automation. Customers can also continue to benefit from existing investments in database, application and directory service technologies to efficiently manage and protect their desktops, servers and mobile devices.

Thinstall uses a client-less application virtualization architecture that allows applications to be run from any LAN, WAN, USB, CD-Rom drive, and more, with zero-footprint on the host PC. The applications, packaged into simple EXE files, are isolated from the host PC and run exclusively in user mode. This ensures seamless execution on locked-down desktops with no device drives installed, enabling administrators to maintain a secure, clean and stable user desktop. Thinstall can transparently stream large applications from a shared network drive with no client or server software to install, as well as run the application “off-line” on the PC without installation or changes to the local desktop’s registry and file system.

According to a Gartner research report, “Application virtualization can simplify the deployment and management of applications by effectively removing a dimension of complexity from the overall configuration equation.” (Defining Virtualization for the PC, Brian Gammage, June 7, 2006, Gartner, Inc.)


LANDesk Introduces Power Management Technology

IT administrators can decrease power consumption by 90 percent

Salt Lake City – March 6, 2007 – LANDesk Software, a leading provider of integrated systems, security, service and process management solutions, has introduced LANDesk® Power Management into its family of management solutions. IT administrators can use the new capability to decrease their business’ total energy consumption by instituting environmentally responsible computer system energy use policies.

IT administrators using LANDesk Power Management can significantly decrease their organization’s energy expenses and improve their bottom line. When low-power sleep-mode is in effect, computers and monitors reduce electricity consumption by up to 90 percent. Energy Star estimates that businesses can save up to $75 per desktop PC annually by proactively managing desktop power settings.

With LANDesk Power Management, IT administrators can define their business’ power management policies on a global, group or per-computer level. Once a policy is set using a LANDesk process management template, it is automatically enforced without additional intervention. Company settings are also automatically reinstated after a machine is restarted, should individual users alter the settings. Power management options can be enforced on monitors and hard disks, and can be set differently based on the system’s source of power.

“Businesses large and small are becoming more conscious of their organizations’ carbon footprint and impact on the environment,” said Steve Workman, LANDesk’s vice president of product management. “Using this technology from LANDesk, IT administrators can easily reduce their company’s electricity consumption and in turn generate less pollution.”

The power management capability in LANDesk® solutions can be used with LANDesk® Management Suite, LANDesk® Security Suite and LANDesk® Patch Manager via LANDesk® Updates.

 

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