We are an established and growing Software Products and Services reseller for several software manufacturers including LANDesk and Symantec.. Since 1991, Network America has been performing critical IT projects with turnkey systems management and helpdesk solutions. Our global organization represents world-class products and services, enhancing IT environments with the most accurate and widely recognized solutions.
We are currently seeking candidates for the following positions:
- Minnesota:
Desktop Management Software Engineer - pre/post sales
- Clearwater, FL:
System Support Administrator
Desktop Management Software Engineer - pre/post sales
We currently have an opening for an exceptional LANDesk Desktop Management Deployment Engineer to join our Professional Services team. Experience with Client, Server and Asset Management modules of LANDesk is highly desired. 40-80% travel required.
REQUIRED TECHNICAL SKILLS:
- LANDesk Certified Engineer or ability to acquire within 30 days of employment
- Past Consulting or Professional Services experience
- Excellent interpersonal and Client Management skills
- Project Management, Documentation and Status Reporting experience
- Server and Desktop Administration (Windows 9x,NT,2000,XP)
- Technical diagnostic and problem solving skills
- Extensive experience with LANDesk 8 modules, Asset Management, Client Management, Server Management
- Excellent documentation skills
HIGHLY DESIRED EXPERIENCE:
- BA/BS College degree or equivalent work experience
- Microsoft Active Directory and LDAP Administration
- Demonstration of the LANDesk product suites via a web demo
- LANDesk Architecture and Design in various customer environments
- MSI-based packaging
- Software Packaging & Distribution, Profile migration & OS migration, Vulnerability Assessment & Patch Management
- Software Packaging, Performance Monitoring, Imaging via the LANDesk Server Management Suite
- H/W & S/W Inventory and Application usage reporting via the LANDesk Asset Management Suite
- Past Consulting or Professional Services experience
- Server and Desktop Administration (Windows 98,NT,2000,XP)
- Technical diagnostic and problem solving skills
- Microsoft Certified Systems Engineer (MCSE)
- 5+ years of experience in the ITS field
- A+ Certified
- Other Desktop Management Systems (LANDesk, SMS, ZEN-works , ON /CCM, etc)
- Microsoft Visual Studio .NET and/or C++ programming
- Microsoft Windows and Novell Operating Systems
- Microsoft Exchange 2000/2003 and Outlook 2000/2002
- Microsoft SQL Server and/or Oracle
- Norton/Symantec software products
- LANDesk/ThinkVantage Technology software products
- Server Management and Configuration
- Server and Desktop Virus and Security Maintenance
- File Security and Share Management
- Help-desk Software Products (Remedy, TouchPaper, FrontRange, etc)
- Citrix / Terminal Services
- Linux experience
- Mac OS X (Entry-level)
Be a strategic part of a dynamic and growing organization. We offer an attractive compensation package, including base salary, bonus, vacation, 401K and complete benefits package. Discover all we have to offer. Salary DOE. EOE. US Citizen.
Submit resume or email to HR at NAISolutions.com
In search of a System Support Administrator with at least 2 years of related experience for the Service Desk Support group.
The candidate would be responsible for supporting customers to ensure quick response and resolution times, frequent follow up and documenting problems/resolutions for future resolutions.
REQUIRED SKILLS:
- Must have a strong background in Microsoft OS.
- Experience installing, configuring, and troubleshooting web server applications.
- Experience installing customized software applications on Windows.
- Strong troubleshooting abilities with focused motivation, and the ability to follow through.
- Ability to multi-task and prioritize issues is imperative.
- Fast and versatile learner that adapts well to change.
- Strong verbal and written communication skills to facilitate information exchange in a positive & professional manner with peers and clients.
- Team player with professional work ethic, positive attitude, and good interpersonal skills.
- Ability to work effectively under pressure.
- Superior oral and written communication skills to interface with development and sales groups.
- Experience in SQL databases
- Positive and proactive customer facing required.
DESIRED SKILLS:
- Experience in a fast paced environment
- Experience with IIS, SQL and Web Services
EDUCATION/EXPERIENCE:
- A Bachelor’s degree in Computer Science or related discipline preferred
- Minimum of 2 years of system administration experience in a server environment.
Be a strategic part of a dynamic and growing organization. We offer an attractive compensation package, including base salary, bonus, vacation, 401K and complete benefits package. Discover all we have to offer. Salary DOE. EOE. US Citizen.
Submit resume or email to HR at NAISolutions.com
